Registration - Information

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Personal Details
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Contact Details
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Address Details
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About You
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Work Details
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If you do not supply us with a Unique Tax Reference Number, the applicable rate of tax shall be 30% (rather than 20%) in accordance with CIS rules.
Please contact Guild Commercial on 0800 987 5600 for more details.
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If you choose 'tick' you will be required to enter your VAT Registration Number and sign a self-billing agreement to enable VAT to be paid automatically to you. We also require a copy of your VAT Registration Certificate.

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(Public Liability or Professional Indemnity)

If you choose 'Yes' you will be required to upload copies of your insurance document(s)

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Public Liability
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Professional Indemnity
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If you’re registering as a LTD Company please provide company bank account details
Bank Details
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(If applicable)
Next Of Kin
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Contract for Services

    RECITALS

  1. Guild Commercial is in the business of supplying construction services to its clients.
  2. The Supplier possesses skills which are of benefit to Guild Commercial and which it may provide to Guild Commercial at its election from time to time ("the Services").
  3. The terms stipulated below, together with any verbal agreements made between the parties regarding the Supplier's rate of pay, will at all times apply to the Supplier's performance of the Services.

    4. TERMS

  4. Guild Commercial will not be under an obligation to make work available to the Supplier and the Supplier will not be under an obligation to accept any work available via Guild Commercial. In turn it is not intended that there be any mutuality of obligation between the parties.
  5. The Supplier agrees that it or any substitute appointed pursuant to clause 12 below will perform the Services in a professional and workmanlike manner and using reasonable care and skill. The Supplier will decide when and how best to perform the Services although regard should be had to project deadlines, any applicable health and safety rules or project-specific restrictions.
  6. Guild Commercial (or any superior contractor) will have no right to, nor will seek to, exercise any direction, control, or supervision over the Supplier in the provision of the Services and it is acknowledged that the Supplier will have autonomy over its working methods. Accordingly, and in any event, the performance of the Services by the Supplier on the terms of this agreement will not create or be construed as implying or creating a relationship of master and servant or employer and employee between Guild Commercial and the Supplier.
  7. The Supplier is at full liberty to supply its services to other clients.
  8. The parties will negotiate the rate of payment for the Services between them from time to time either verbally or in writing without the requirement for a formal tender to be submitted by the Supplier. The Supplier further agrees that a margin will be made on the relevant supply by Guild Commercial at a level to be determined from time to time, which may be applied against the Supplier or the client but in either case will be a gross deduction before the application of any Construction Industry Scheme deductions which may be applicable pursuant to clause 11.   
  9. The Supplier will not have any entitlement to receive payment where it is prevented from performing the Services for any reason (including site closure and force majeure).
  10. The Supplier is responsible for correcting any defective work caused by its actions, or those of any substitute, at its own expense and without further payment. Guild Commercial reserves the right to withhold a proportion of any payment(s) due to the Supplier until any defective works have been made good to Guild Commercial's satisfaction.
  11. Where the Supplier is subject to deductions under the Construction Industry Scheme (CIS), Guild Commercial undertakes to ascertain from HM Revenue & Customs the correct rate of CIS tax to be applied to payments made to the Supplier. The Supplier will remain responsible for its own National Insurance Contributions. Where the Supplier is not covered by CIS, Guild Commercial will settle any invoices rendered by the Supplier in respect of the Services without deduction of tax or National Insurance Contributions and the Supplier will be responsible for accounting to HM Revenue & Customs for such liabilities.
  12. The Supplier may engage and provide a substitute or hired assistant to perform the Services on its behalf. If, in the reasonable opinion of Guild Commercial, the substitute or hired assistant appears to lack the skills necessary to perform the Services in the Supplier's stead, Guild Commercial may reject such substitute or hired assistant. Any substitute or hired assistant will be remunerated by the Supplier and Guild Commercial will not have any responsibility in this regard.
  13. The Supplier is responsible for its own tools and equipment (including their safety and security).
  14. The Supplier is responsible for all travel and subsistence costs incurred in connection with the Services.
  15. The Supplier accepts legal risk in relation to public liability and will accordingly maintain necessary insurances during its performance of the Services.
  16. Guild Commercial may deduct from any payment(s) due to the Supplier any sum required to reimburse Guild Commercial or its client in respect of any costs which such parties may incur as a result of the Supplier's damage to property or persons during its performance of the Services or damage to property or persons caused by any substitute appointed by the Supplier pursuant to clause 12.
  17. The Supplier agrees to comply with all applicable health and safety and site security policies when attending the site(s) where the Services are being performed. It may be necessary for health and safety or site security reasons for the Supplier or its substitute, Supplier, employee, agent or representative to carry identification which shows it as being engaged by Guild Commercial. The Supplier will not, however, hold itself out as representing Guild Commercial in any way other than having been engaged by Guild Commercial as an independent contractor in business on its own account.
  18. This contract may be terminated by either party without notice at any time and without reason.
  19. As an independent business on its own account, the Supplier will not have any entitlement to holiday pay, sick pay or any other payment in respect of the Supplier's absence from work and will not be subject to any grievance or disciplinary policies operated by Guild Commercial or its clients.
  20. The ability of Guild Commercial to pay the Supplier in respect of the Services is contingent upon Guild Commercial first being paid by its client.
  21. Notwithstanding the generality of clause 20, Guild Commercial will not have any obligation to make payment to the Supplier in respect of the Services in circumstances in which the client the Supplier is working with becomes insolvent within the meaning of England and Wales insolvency legislation and case law in force at the time, pursuant to the relevant provisions of S.113 of the Housing Grants, Construction and Regeneration Act 1996. Any sums which Guild Commercial may elect to pay to the Supplier will be capped at the level of funds actually received from the client for that purpose.
  22. For the purposes of data protection, the Supplier understands and agrees that Guild Commercial will process personal data in line with its data protection policy, privacy notice and with respect to its legal and contractual obligations to its clients, including, where appropriate, sensitive data of which the Supplier, any substitute it appoints pursuant to clause 12, or any of its employees, Suppliers, agents or representatives are the subject and the Supplier will obtain such agreement in respect of any substitute or Supplier it provides to perform the services in its stead.
  23. For the avoidance of doubt, Guild Commercial will be required to seek the Supplier's consent in respect of data processing activities in circumstances in which consent is the lawful basis of the particular processing activity pursuant to article 6 of the General Data Protection Regulation (GDPR). The Supplier understands and agrees that Guild Commercial will not be obliged to seek the Supplier's consent in respect of processing activities in which Guild Commercial relies on an alternative lawful basis pursuant to article 6 GDPR.
  24. The Supplier undertakes to comply with the requirements of the Modern Slavery Act 2015. The Supplier will notify Guild Commercial if it is subject to an investigation relating to any potential Modern Slavery Act 2015 offence(s). The Supplier warrants that any substitute it appoints pursuant to clause 12 or any of its employees, Suppliers, agents or representatives will be under like obligations.
  25. This contract replaces all prior or contemporaneous written contracts and understandings with respect to the subject matter of this contract.
  26. The Supplier agrees that it has read and understood this contract and has raised any concerns or queries with Guild Commercial regarding its content prior to signing below.
  27. Failure by either party to enforce or apply any of the rights applicable under the terms of this contract will not imply acceptance of any breach of contract and both parties will retain the right to enforce or apply the terms of the contract at any time in the future.
  28. In the event of a dispute between the parties to this contract for services, the Supplier and Guild Commercial agree that it will be adjudicated upon by the courts of England and Wales. 
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Contract for Services

    RECITALS

  1. Guild Commercial is in the business of supplying construction services to Guild Commercial's clients.
  2. The Supplier, its director, employee, agent or representative possesses skills which are of benefit to Guild Commercial and which the Supplier may provide to Guild Commercial at Guild Commercial's election from time to time ("the Services").
  3. The terms stipulated below, together with any verbal agreements made between Guild Commercial regarding the Supplier's terms of payment, will at all times apply to the Supplier's performance of the Services.

    4. TERMS

  4. Guild Commercial will have no obligation to make work available to the Supplier and the Supplier will neither be under an obligation to accept any work available via Guild Commercial nor required to make its services available at any time.
  5. The Supplier agrees that it or any substitute appointed pursuant to clause 16 below will perform the Services in a professional and workmanlike manner and with reasonable care and skill. The Supplier will decide when and how best to perform the Services although regard should be had to project deadlines and any applicable health and safety rules.
  6. The performance of the Services by the Supplier on the terms of this agreement will not create or be construed as implying or creating a relationship of master and servant or employer and employee between the parties to this agreement.
  7. Guild Commercial (or any superior contractor) will have no right to, nor will seek to, exercise any direction, control, or supervision over the Supplier in the provision of the Services and it is acknowledged that the Supplier will have autonomy over its working methods.
  8. The Supplier agrees for its own part and on behalf of any substitute, Supplier, director, employee, agent or representative that the Supplier will endeavour to co-operate with reasonable requests within the scope of the Services. However, the Supplier will retain control over its own working methods.
  9. The Services will be provided at such locations and during such hours as the Supplier may agree, with reference to any site requirements or deadlines, in order to ensure the smooth delivery of the Services.
  10. The Supplier is at full liberty to supply its services to other contractors.
  11. Guild Commercial may cause similar work to be performed by other suppliers during the term of this agreement.
  12. Guild Commercial will agree the rate of payment for the Services with the Supplier from time to time either verbally or in writing without the requirement for a formal tender to be submitted by the Supplier. The Supplier further agrees that a margin will be made on the relevant supply by Guild Commercial at a level to be determined from time to time, which may be applied against the Supplier or the client but in either case will be a gross deduction before the application of any Construction Industry Scheme deductions which may be applicable pursuant to clause 15.   
  13. The Supplier will not have any entitlement to receive payment where it is prevented from performing the Services for any reason (including site closure and force majeure).
  14. The Supplier is responsible for correcting any defective work caused by its actions or those of any substitute, subcontractor, director, employee, agent or representative at the Supplier's own expense and without further payment. Guild Commercial reserves the right to withhold a proportion of any payment(s) due to the Supplier until any defective works have been made good to Guild Commercial's satisfaction.
  15. Where the Supplier is subject to deductions under the Construction Industry Scheme (CIS), Guild Commercial undertakes to ascertain from HM Revenue & Customs the correct rate of CIS tax to be applied to payments made to the Supplier. The Supplier will remain responsible for its own National Insurance Contributions. Where the Supplier is not covered by CIS, Guild Commercial will settle any invoices rendered by the Supplier in respect of the Services without deduction of tax or National Insurance Contributions and the Supplier will be responsible for accounting to HM Revenue & Customs for such liabilities.
  16. The Supplier, its director or employee may provide a suitably skilled substitute or hired assistant to perform the Services on the Supplier's behalf. If, in the reasonable opinion of the client or Guild Commercial, the substitute or hired assistant appears to lack the skills necessary to perform the Services in the Supplier's stead, the proposed substitute or hired assistant may be rejected.
  17. The Supplier will remain liable for the Services performed by its substitute or hired assistant and for any acts or omissions of them.
  18. Any substitute or hired assistant will be remunerated by the Supplier and Guild Commercial will not have any responsibility in this regard.
  19. The Supplier is responsible for the provision of its own equipment (including their safety, security and general fitness for purpose).
  20. The Supplier is responsible for all travel and subsistence costs incurred in connection with the Services.
  21. The Supplier accepts legal risk in relation to its services and those of any subcontractor, substitute, director, employee, agent or representative who may perform the Services in the Supplier's stead, and the Supplier will accordingly maintain necessary insurances, including but not limited to public liability, during its performance of the Services and the Supplier will provide Guild Commercial with insurance certificates at Guild Commercial's request.
  22. Guild Commercial may deduct from any payment(s) due to the Supplier any sum required to reimburse Guild Commercial or its client in respect of any costs which such parties may incur as a result of the Supplier's damage to property or persons during its performance of the Services, including as a result of any acts or omissions of any director, employee, subcontractor or representative of the Supplier, or damage to property or persons caused by any substitute appointed by the Supplier pursuant to clause 16.
  23. The Supplier agrees to comply with all applicable health and safety and site security policies when attending any site(s) where the Services may be being performed. It may be necessary for health and safety or site security reasons for the Supplier, its director, employee, agent, subcontractor, substitute or representative to carry identification which shows the Supplier as being engaged by Guild Commercial or, in the alternative, Guild Commercial's client. Such individuals will not, however, hold themselves out as representing Guild Commercial in any way other than having been engaged by Guild Commercial, or working with Guild Commercial's client as may be applicable, as an independent business.
  24. This contract may be terminated by either party without notice at any time and without reason.
  25. As an independent business on its own account, the Supplier will not have any entitlement to holiday pay, sick pay or any other payment in respect of absence from work and the Supplier, its director, employee, agent or subcontractor will not be subject to any grievance or disciplinary policies operated by Guild Commercial or Guild Commercial's clients.
  26. Guild Commercial's ability to pay the Supplier in respect of the Services is contingent upon Guild Commercial first being paid by Guild Commercial's client.
  27. Notwithstanding the generality of clause 26, Guild Commercial will not have any obligation to make payment to the Supplier in respect of the Services in circumstances in which the client the Supplier is working with becomes insolvent within the meaning of England and Wales insolvency legislation and case law in force at the time, pursuant to the relevant provisions of S.113 of the Housing Grants, Construction and Regeneration Act 1996. Any sums which Guild Commercial may elect to pay to the Supplier will be capped at the level of funds actually received from the client for that purpose.
  28. For the purposes of data protection, the Supplier understands and agrees that Guild Commercial will process personal data in line with Guild Commercial's data protection policy, privacy notice and with respect to Guild Commercial's legal and contractual obligations to Guild Commercial's clients, including, where appropriate, sensitive data of which the Supplier's director, employee, agent or representative is the subject and the Supplier will obtain such agreement in respect of any substitute or subcontractor the Supplier provides to perform the services in the Supplier stead.
  29. For the avoidance of doubt, Guild Commercial will be required to seek the Supplier's consent in respect of data processing activities in circumstances in which consent is the lawful basis of the particular processing activity pursuant to article 6 of the General Data Protection Regulation (GDPR). The Supplier understands and agrees that Guild Commercial will not be obliged to seek the Supplier's consent in respect of processing activities in which Guild Commercial rely on an alternative lawful basis pursuant to article 6 GDPR.
  30. The Supplier undertakes to comply with the requirements of the Modern Slavery Act 2015. The Supplier will notify Guild Commercial if it becomes subject to an investigation relating to any potential Modern Slavery Act 2015 offence(s). The Supplier warrants that any substitute the Supplier appoints pursuant to clause 16 or subcontractor will be under like obligations.
  31. This contract replaces all prior or contemporaneous written contracts and understandings with respect to the subject matter of this contract.
  32. The Supplier agrees that it has read and understood this contract and raised any concerns or queries with Guild Commercial regarding its content prior to signing below.
  33. Failure by either party to enforce or apply any of the rights applicable under the terms of this contract will not imply acceptance of any breach of contract and both parties will retain the right to enforce or apply the terms of the contract at any time in the future.
  34. In the event of a dispute between the parties to this contract for services, the Supplier and Guild Commercial agree that it will be adjudicated upon by the courts of England and Wales. 
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Self - Billing Agreement

    Guild Commercial agrees

  1. To issue invoices for all supplies made by the Supplier until 12 months after the date of this agreement.
  2. To raise sales invoices quoting the Supplier’s name, address and VAT registration number, and any other VAT invoice requirements that are in force from time to time.
  3. To issue another self-billing agreement if the Supplier’s VAT registration number changes.
  4. To inform the Supplier if a decision is made to outsource the preparation of the self-billed invoices to a third party.

    5. The Supplier agrees

  5. To accept self-billing invoices raised by Guild Commercial until 12 months after the date of this agreement.
  6. Not to raise sales invoices for suppliers made to Guild Commercial.
  7. The Supplier will advise Guild Commercial if:
    1. Its VAT registration number changes
    2. It ceases to be registered for VAT
    3. All or part of its business is transferred or sold to any third party
  8. The Supplier confirms it will be solely responsible for the accounting and payment of any VAT sums owed to HM Revenue and Customs
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Privacy Notices

Privacy Notice

We are Guild Commercial Limited, company number “70827”, whose registered office is at Ground Floor, Dorey Court, Admiral Park, St Peter Port, Guernsey, GY1 2HT. We are both a data controller and a data processor for data protection purposes. We are committed to complying with the GDPR (2016), the UK GDPR (2021), the Data Protection Act (2018), The Data Protection (Bailiwick of Guernsey) Law 2017, and good business practices.

Your (or, where applicable, your limited company or partnership’s) contract for services is with Guild Commercial Limited. We have a contract with CWG Services Limited, company number “05342538”, whose registered office is at 79 College Road, Harrow, HA1 1BD. CWG Services Limited is a registered tax agent with HM Revenue and Customs and carries out the administration of our subcontracts with operatives such as you when you are providing your services in the UK

CWG Services Limited is likewise both a data controller and data processor but predominately acts as a data processor for the processing of data relevant to the administration of our subcontracts, from start of registration through providing support during your contracting term to the eventual end of your contract.

On that basis, and in order to avoid confusion, both parties have agreed to combine their privacy notices into one single document. Accordingly, this privacy notice is issued jointly by Guild Commercial Limited and CWG Services Limited and covers data processing activities carried out by both parties (with CWG Services Limited acting as data processor). For ease of understanding, this privacy notice will refer to both parties as “we” or “us”. If the contract between Guild Commercial Limited and CWG Services Limited is terminated, you will be issued a new privacy notice

Your privacy is important to us. This privacy notice covers how we use and disclose your personal information. This is our privacy policy so please be aware that should you work with any other organisation, you are no longer covered by this policy. You should understand the privacy policy of any organisation before sharing personal information with them.

What is Personal Information?

Personal information is data that can be used to identify a particular person, either by itself or in conjunction with other pieces of data. The vast majority of businesses have to process personal information in order to operate.

What Personal Information Do You Use?

When you register to use our services, we need some of your personal information to set you up on our systems, verify your identity, comply with any legal or contractual obligations and make deductions for tax and payments.

To do this, we ask for:

  • Name, date of birth and contact details
  • ID and documents that may be used to verify your right to live and work in the UK, where applicable
  • Technical information such as national insurance details, unique tax references or CIS registration details
  • Bank account information
  • Emergency contact details (generally, a name and contact number)

If you are registering through your own limited company or partnership, we may require additional information relating to those entities.

We also collect more general data, such as the language(s) you speak, your profession and associated experience and qualifications. Where such data is combined with your personal information, we will treat the combined mix as personal information.

We do not make use of emergency contact details save where we have a clear lawful basis to do so, which will usually be the vital interests lawful basis.

What Do We Do With Your Personal Information?

In order to provide our services, we will use your personal information for a number of reasons.

When you first register with us, we will use your personal information to verify your identity and set you up on our systems.

We are not your employer but nevertheless we recognise the importance of people working legally in their jurisdiction. On that basis, we have identified a legitimate interest in using your information in order to ascertain whether you have the right to live and work in the UK (or the jurisdiction in which you are working). We may use a third-party ID Service Provider (IDSP) from time to time to support this processing. In these circumstances, we will use a properly Home Office registered and accredited IDSP.

We will also use your personal information in conjunction with your experience and qualifications as part of our assessment in carrying out our legal and tax compliance obligations.

Where your services are subject to the Construction Industry Scheme (CIS), we will use your personal information for the purposes of verifying your, or, where applicable, your company or partnership’s, CIS registration with HM Revenue and Customs to be informed of the applicable rate of CIS deduction that applies to you (if any).

We may be legally required to submit periodic statutory reports to HM Revenue and Customs, among other government agencies. Where these reports affect you, this will necessarily involve the transfer of some of your personal information to these agencies.

We may also be legally required to provide personal information to government and similarly empowered agencies where they have the statutory authority to demand it as well as where data protection exceptions apply. Please note that we do not require your consent to share this information if we suspect criminal or unlawful activity, in these circumstances we will only contact the relevant organisations.

From time to time, we may use your personal information to send you important notices, such as updated contracts and other, similar documents. This is to assist in fulfilling our contractual obligations. We may also use your information for our own audits and data analysis to ensure that we are legally compliant. We may also use your information in the event of a sale of the company or its assets.

On occasion we may provide some personal information to our partners and clients where it is necessary to do so or a legitimate interest in doing so has been identified, such as for the purpose of supply chain audits. In these circumstances, we will aim to provide only information that is necessary for the purpose.

You may also be asked to give some personal information any time you contact us. This may be for security reasons or to ensure that the information we hold for you is up to date. You can help us ensure any personal information we have is accurate by contacting us when you move addresses or change your contact details.

Finally, on rare occasions, your personal information may be used for the purpose of testing our software infrastructure, which may involve third-party developers, although any access these organisations may have will be strictly limited and overseen by us. These developers will, of course, have their own data protection obligations.

We try to ensure we remain compliant with data protection law, identifying the lawful bases for processing and considering any special requirements that the data may require. We pay particular attention to privacy risks associated with each processing activity.

Please note that we will never knowingly collect data from or on children below 13 years old.

Other Communications

We may ask for your consent to send you information about new or improved products or services or similar communications (marketing consent). You do not need to give marketing consent to use our services. If you do give us your consent to send you marketing-type material, we may on occasion use third parties including their software platforms to facilitate these communications. These parties will themselves be subject to data protection law.

Where we rely on legitimate interests as a lawful basis for processing, we will complete legitimate interest assessments to ensure that our marketing activities are considered, appropriate and are in accordance with all relevant legislation.

If you have given marketing consent, you can withdraw your consent at any time without this affecting your contract for services. You can do this by phone or in writing by email or via the portal contact form if you are registered with the portal.

Our Online Portal

If you have registered to use the online portal, you can access your personal information including details of payments made to you for services rendered. Alternatively, you may also contact us to us to provide you with your personal information. This is called a subject access request.

Where you make a subject access request, we will respond within one month, giving you a copy of your data, why we have it, who it could be disclosed to, the categories of data it involves, and it will be in a format that you can access easily. You have the right to clarify and correct the information as necessary. It can be deleted providing that we do not think it’s required for legal or public interest reasons.

If your request is more complex, for example it involves other data subjects and we need their consent to release the relevant information, we can extend our response time to three months, but we will inform you of this. If they do not give their consent, we will anonymise this data or remove the relevant detail before sending this to you. We will not charge for data subject access requests unless they are excessive or manifestly unfounded. Then we will charge for administrative time only.

We try to make sure that any information we hold about you is accurate. If your details change, for example if you move home, you can use the portal to request an update of your information. Alternatively, you can email us. Once we have been sent this request, a member of our team will contact you to verify the request and update your information. This is to make sure your information is properly safeguarded.

How Long Do We Keep Your Personal Information?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The law requires us to keep records, which includes personal information, for different periods of time. For example, HMRC requires that payments information be kept for a minimum of six years. These records include contact, identity and right to work data, financial and transaction data Nevertheless, we aim to keep your personal information for no longer than is legally necessary. Please note that where businesses are required to maintain records for legal reasons, these requirements will generally override any data subjects’ rights to request deletion of personal data.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you. You will not be recognisable as a natural living person from this anonymised data.

Your Data Rights

Under data protection law, including the General Data Protection Regulation (GDPR), you have a number of rights. Some of these rights are limited rights, which means that data protection law may override them. For example, a legal requirement to maintain records may mean that your personal data cannot be fully deleted. We provide our reasoning where we are unable to fully accommodate any data protection requests you may make.

1. The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Notice.

2. The right of access

You have the right to obtain access to your information. This is so you are aware and can check that we are using your information in accordance with data protection law.

3. The right to rectification

You are entitled to have your information corrected if its inaccurate or incomplete.

4. The right to erasure

This is also known as the right to be forgotten and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right, there are exceptions.

5. The right to restrict processing

You have rights to block or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6. The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. This is not a normal scenario for companies of our nature but if you have any questions you can contact us.

7. The right to object to processing

You have the right to object to certain types of automated processing or decision making, including processing for direct marketing or where we are relying on our legitimate interests for processing.

8. The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing

Data Breaches

We have procedures in place to deal with any suspected personal data breach and will notify you and any supervisory body of a breach if we are legally required to.

We will not transfer your personal information outside of Guernsey, the UK or the EU without ensuring the correct data protection protections and processes are in place.

Complaints

If you have a complaint, you can make it in writing, by email, via the contact form in the portal if you have registered or over the phone during office hours. These complaints should ideally be directed to CWG Services Limited in the first instance.

If you are unsatisfied, you are entitled to raise a data protection complaint. As the operatives we work with tend to provide their services in the UK, we suggest that any complaints be directed to either the UK Information Commissioner’s Office or the Bailiwick of Guernsey’s Office of the Data Protection Authority as the competent supervisory authority.

We may update this privacy notice from time to time – we will notify you when this happens.

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